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Activations GLOSSARY

Brand Positioning

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What is Brand Positioning

Brand positioning is a strategic marketing concept that refers to how a brand distinguishes itself in the market, particularly concerning its competitors. It's the space your brand occupies in your target audience's mind, shaped by their perceptions, impressions, and feelings about your product or service.

Why Should Businesses Care about Brand Positioning?

Brand positioning is pivotal for businesses to thrive in today's saturated marketplace. It helps you stand out and shape your customers' perceptions and choices. A well-positioned brand can command higher prices, foster customer loyalty, and create a barrier to entry for competitors.

Components of Brand Positioning

The process of brand positioning is made up of several essential components:

Target Audience

To create an effective brand positioning, you have to understand your target audience. With understanding their needs, interests, and preferences, crafting a brand that resonates with them on a deeper level is possible. Understanding your target audience allows you to craft a messaging strategy that genuinely speaks to them.

Market Definition

Market definition involves analyzing and identifying the specific segment of the market that a brand aims to target with its products or services. The more accurately a brand defines its market, the more it can tailor its brand positioning strategy to the needs and preferences of its target audience.

Brand Promise

The way a company presents itself to its customers and the promises it makes contributes significantly to its position in the market. When customers perceive a brand as authentic and reliable, they are more likely to trust and support it, leading to a stronger brand positioning. On the other hand, if a brand fails to fulfill the promises it makes, or if the promises are vague and unconvincing, it can negatively impact not only its brand positioning but also its customer base. 

Brand Differentiation

Brand differentiation refers to the unique characteristics that set a brand apart from its competitors. By identifying what makes a brand distinct, businesses are able to position themselves in a way that appeals to their target audience and differentiates themselves from their competition. In turn, this can ultimately impact brand positioning by helping the business to stand out in a crowded market and secure its place in the minds of consumers.

Brand Reasons-to-Believe

Customers are looking for brands that are authentic, trustworthy, and have a clear value proposition. By providing compelling reasons-to-believe in your brand's message, you can create a strong connection with your target audience. These reasons-to-believe can be in the form of unique features, social proof from existing customers, or evidence of your brand's expertise. 

Brand Positioning Strategies

There are different strategies that brands can adopt based on their unique strengths and the characteristics of their target audience:

Value-Based Positioning

Value positioning is all about emphasizing the most important benefits of your brand and highlighting why your brand is the best choice for your target audience. By identifying and emphasizing the specific value proposition of your brand, you can increase the perceived value of your brand and make it more attractive to potential customers.

Quality-Based Positioning

Quality positioning is an integral part of brand positioning, as it entails creating a perception of superior-quality products or services in the minds of the target audience. By emphasizing the brand's quality, companies can gain credibility, build trust, and foster brand loyalty among their consumers. 

Competitor-Based Positioning

Customer-based positioning means analyzing your rivals' strengths and weaknesses and using that information to differentiate your own brand. For instance, if a competitor is known for low prices, you might focus on the quality of your product or service instead. Alternatively, you could accentuate your unique selling proposition – perhaps you're the only company offering a particular feature or benefit that customers can't find elsewhere. Ultimately, competitor positioning helps you to carve out a distinctive place in your target audience's mind and stand out in a crowded marketplace.

Relevance of Brand Positioning in the Digital Age

In today's digital age, where competition is rife and consumers are bombarded with an endless stream of content, it's essential to adopt a thoughtful approach to positioning your brand. By carefully considering your target audience, unique value proposition, and market trends, you can ensure that your brand stands out from the crowd. 

Brand Positioning Example: Apple

Apple is a perfect example of successful brand positioning. The brand has consistently branded itself as an innovator and a provider of premium, user-friendly technology. Apple's unique position helped it command higher prices and foster loyal customers.

Brand Positioning Frequently Asked Questions

What is the difference between brand positioning and brand identity?

Brand positioning refers to the space a brand occupies in the customers' minds and how it's distinguished from competitors. It's about customers' perception formed through marketing and brand interactions. On the other hand, brand identity is about the elements that create and project the brand's image, like the logo, tagline, colors, and tone of voice. It's how the brand presents itself to the world.

How can a small business establish strong brand positioning?

A small business can establish strong brand positioning by understanding its target audience's needs and preferences. Next, they should clearly define what sets them apart from the competition. Then, consistently communicate these differences through all brand interactions. Above all, they should deliver on their brand promise to build trust and credibility.

How often should a company revisit its brand positioning?

There's no hard-and-fast rule about the frequency, but it's generally good practice to reassess brand positioning every 2-3 years or whenever significant changes occur. These could be due to evolving customer preferences, new competitors, technological advancements, or changes in the company's goals or product offerings.

Can a brand have more than one positioning strategy?

Yes, a brand can employ more than one positioning strategy, primarily if it serves multiple target audiences or operates in different market segments. However, it's crucial that these strategies align with the overall brand promise and keep the brand's main positioning distinct from others.

What are some common mistakes businesses make in brand positioning?

Some common mistakes include needing to fully understand the target audience, trying to appeal to everyone, copying competitors' positioning, lack of consistency in brand communications, and failing to deliver on the brand promise. These mistakes can damage the brand's reputation and undermine its credibility in the market.


Brand positioning is an essential aspect of a successful marketing strategy. It's all about carving out a unique spot in the market and in your customer's mind that sets you apart from the competition. It's not merely about being different but about being different in ways that are valued by your target audience.

Step 1: Evaluate Your Scheduling Software Needs

Before researching online booking systems, evaluating your business needs is essential. After all, you don’t want to overspend on bells and whistles when you only need an online form. For newer events looking to scale, a more sophisticated system might be the goal but not the starting point.

Consider the type and size of your business, the nature of your services, and the volume of transactions you handle. For instance, if you run tours and tastings, you should look at solutions meant for high-volume enterprises that can include add-on shirts, beer steins, and more.

Scheduling Software Flowchart

We made a helpful flowchart to help you decide if you’re ready to invest fully in online bookings or look into a free scheduling app, like Google Forms, as a better starting point.

As someone trying to make smart investment decisions, you don’t want to buy a booking and ticketing solution that doesn’t meet your needs. Use our guided questions to determine where you are in your investment journey.

Booking System flowchart
Use the flow to gauge where you are on your journey!

2. Compare Booking Page Features and Pricing

Booking Page Features

Once you have a clear idea of your business needs, you can compare online booking systems that meet your criteria. Have a list of your most essential needs and what would be nice for you to have. Some features you should consider including on your list include:

  • Website integration
  • Branded booking page
  • Configurability to match your brand
  • Payment processing and add-on sales
  • Automated reminders
  • Automatic data analysis
  • Feedback collection and analysis

Rank these on a scale of one to ten, with one being the least important and ten being the most important. That way, if you need to sacrifice a feature for a must-have, you’ll know exactly what you can do away with and what you can’t do without.

Scheduling Software Pricing

Besides shopping around for the right features, factor pricing into your decision. You want to use the scheduling software that gives you the best return on investment. So don't choose to sign up for the most expensive or cheapest option right off the bat — many times, you will need to look into more than just pricing on the surface.





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